TruBot AI
Multi-Channel Conversational AI Platform
As Senior Solution Architect at TruBotAI USA LLC, I designed the high-level microservice-based architecture for their multi-channel conversational AI platform. The system supports voice calls, web chat, WhatsApp Business, Facebook Messenger, and LinkedIn automation — all powered by real-time AI messaging pipelines. I architected scalable systems using Azure (API Gateway, App Services, Cosmos DB), MongoDB Atlas, FastAPI, and LangChain with WebSocket connections for real-time messaging. The platform features RAG (Retrieval Augmented Generation) for context-aware responses, OAuth2.0/JWT security across all channels, and containerized deployment using Docker and GitHub Actions. I collaborated directly with the CEO to define technical roadmaps and led integration with third-party APIs including OpenAI, Meta, Stripe, and Google Business.
What makes it special
Multi-Channel AI Messaging
Unified conversational AI across voice, web chat, WhatsApp, Facebook, and LinkedIn — all from a single management dashboard.
RAG-Powered Responses
Retrieval Augmented Generation with vector search for context-aware, accurate AI responses grounded in company knowledge bases.
Real-Time WebSocket Pipelines
Low-latency bidirectional messaging using WebSocket connections for instant AI-powered conversations at scale.
Enterprise Security
OAuth2.0 and JWT-based authentication with scoped token authorization, RBAC policies, and encrypted credential handling.
Social Media Automation
Automated content creation, scheduling, and engagement across WhatsApp, Facebook, LinkedIn, and Pinterest channels.
Containerized Microservices
Docker containers deployed on Azure Container Instances with GitHub Actions CI/CD for isolated, zero-downtime deployments.
Built with the best tools
Every technology choice was made with scalability, performance, and maintainability in mind. Here's what powers TruBot AI.
Interested in working together?
Let's discuss your project and see how I can help bring your vision to life.
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